NASP Speciality Pharmacy Podcast

All in for Specialty: How to Make Lasting Change in Patients’ Lives through Industry Standards and Guidance

All in for Specialty: How to Make Lasting Change in Patients’ Lives through Industry Standards and Guidance.”
Participants are: Lee Ann Stember, President & CEO of NCPDP
Sheila Arquette, President & CEO of National Association of Specialty Pharmacy
Sponsored by: UltiGuard Safe Pack is the only pen needle product that comes with an all-in-one sharps container. Learn more about why UltiGuard Safe Pack is the best choice for your patients and your pharmacy. Learn more UltiGuard Safe Pack
https://www.ulticare.com/ultiguard-safe-pack/podcast 
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the State of Specialty Pharmacy 2020 | NASP Podcast

State of Specialty Pharmacy 2020 sponsored by LexisNexis. 
 Participants:               
Sheila Arquette, Executive Director, NASP, Host/Interviewer
Jill Regan, RPh, Director Relationship Management at LexisNexis Risk Solutions
John Heller, Senior Director of Sales LexisNexis Risk Solutions
Share results of LexisNexis Risk Solutions specialty pharmacy survey
LexisNexis Risk Solutions
July 23rd Webinar 
https://www.linkedin.com/company/lexisnexis-risk-solutions/ 
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There’s No Going Back- Virtual Patient Support is Here to Stay: NASP Podcast

Title:There's No Going Back: Virtual Patient Support is Here to Stay
Participants and Roles:  Sheila Arquette, Executive Director, NASP
Melissa Kozak, RN, CRNI, CEO, Citus Health
Meagan Sampogna, COO, BioMatrix Specialty Pharmacy
Purpose: Discuss partnership and innovative solution to ensure business continuity for specialty patients during COVID-19 pandemic
This episode is sponsored by the University of California Irvine, UCI, Master of Science in Pharmacology, learn more: https://sites.uci.edu/mspharmacology/ 
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Patient Communications: Automation without Dehumanization - NASP Podcast - PPN Episode 954

HealthCrowd Podcast
Participants:       
Sheila Arquette, Executive Director, NASP
Scott Sorensen, VP of Specialty Pharmacy, HealthCrowd
Introductions and brief bio
Sheila Arquette, Executive Director, National Association of Specialty Pharmacy
Scott Sorenson, VP of SP at HealthCrowd- 20+ experience working in SP- worked for Accredo, BioRx and Paragon
Scott, you have worked directly for specialty pharmacies for more than 20 years. HealthCrowd is quite a departure for you. Can you tell us a little bit about HealthCrowd and why did you join this organization?
Software solution
Innovative and intuitive
Automation of manual tasks that are customizable
The specialty pharmacy industry prides itself on providing high-touch care and services for patients with chronic and complex conditions. Why is automation a viable solution for specialty patients and the specialty industry?
Doesn’t not displace hi- touch
It’s an enhancement
Defers tasks that shouldn’t be burdensome to clinical staff
How and why does involving artificial intelligence (AI) plus human monitoring equal better outcomes?
AI is developing and learning quickly
still humans engineering and building the programs and people providing care
The AI just gives us an edge
How is the automation working so far?
Quite successfully.
multi-modalities of communications are used together or in sequence
don’t discriminate against those folks who have landlines
IVR is available
Can patients opt in or out of these services?
HIPAA PHI.
Safeguards-identifier such as DOB
Would they like to continue?
No- direct patient to SP personally
HIPAA PHI can be shared by 3 groups: Payors, Providers and Prescribers
What’s does the future look like and what are some of your immediate projects or goals?
De-silo healthcare
over 800 applications for cell and gene therapy submitted to the FDA
integration via communication will be the solution.
perfect patient communications platform
bridge that gap and an allow those in need, to have access to care
Sponsored by RxDestroyer 
https://www.rxdestroyer.com/pharmacypodcastnetwork/ 
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Leaders in Specialty Pharmacy at NASP 2019 - PPN Episode 894

Pharmacy Podcast Network VP of Business Development talks with NASP Annual Convention 2019 Leaders in Specialty Pharmacy: 
Adam Hussain
Cory Kidd 
Joseph T. Huntsman 
The Future of Specialty Pharmacy is centered in technology, optimal processes, patient focus, payer partnerships, and physician collaboration. 
NASP Annual Event
https://www.naspmeeting.com/
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Importance of Home Infusion in your Specialty Pharmacy Part 2 - PPN Episode 867

Welcome to the National Association of Specialty Pharmacy Podcast:
The Importance of Home Infusion in your Specialty Pharmacy Program Strategy, part 2. Our host for this podcast is Amy Swanson. Amy is the Director of Marketing and Member Relations for Excelera, and I’ll be serving as your host for today’s podcast. NASP is proud to bring their members the NASP Podcast in partnership with Pharmacy Podcast, one of the many benefits of NASP membership.
INTRODUCTIONS
We are privileged to have two speakers from Fairview Health with us today, Tim Affeldt and Brett Benfield, industry leading experts on specialty pharmacy and home infusion.
Tim Affeldt, PharmD is the Vice President of Specialty/Infusion Operations of Fairview Pharmacy Services, LLC based in Minneapolis MN. Tim joined Fairview Pharmacy Services in September 2013. Prior to joining Fairview he spent 19 years at the Walgreen Company as a District Pharmacy Supervisor where he led the implementation of Specialty, MTM, and Diabetes programs at Walgreens in Minnesota.  Tim is a graduate of the University of Minnesota, College of Pharmacy, a former Pharmacy Alumni Society board member and remains active at the College of Pharmacy as a mentor to first year students, involvement in the Leading Change in Pharmacy Program, he holds an Adjunct Assistant Professorship at the University of Minnesota, College of Pharmacy in the Department of Pharmaceutical Care and Health Systems. Mr. Affeldt is a member of the Minnesota American Diabetes Association (ADA) Community Leadership Board and the Juvenile Diabetes Research Foundation (JDRF) MinnDakotas Chapter Board.  Tim is a current member of the Minnesota Pharmacists Association (MPHA), ASHP, National Association of Specialty Pharmacy (NASP) and National Home Infusion Association (NHIA).
Brett Benfield, PharmD, MS, serves as the Regional Manager of Home Infusion and Compounding Operations at Fairview Pharmacy Services, LLC.  Brett joined Fairview Pharmacy Services in July 2014 as a first-year Health System Pharmacy Administration Resident, with a focus in ambulatory pharmacy operations. After completion of this two-year residency and Masters in Social and Administrative Pharmacy, for three years he managed a Fairview community pharmacy in the MHealth Clinics and Surgery Center building.
Fairview Pharmacy Services is an integral part of Fairview Health Services, one of the largest health care systems in Minnesota and a partner of the University of Minnesota Medical Center and University of Minnesota Children’s Hospital. Fairview serves patients from across the state of Minnesota, the upper Midwest and beyond. To learn more about Fairview Home Infusion, visit their web page at www.fairview.org/services/home-infusion.
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Value-Based Health Care & Specialty Pharmacy - PPN Episode 861

Christopher Kennedy, Chief Operating Officer at Heritage Biologics, Inc., interviews Dr. Mahek A. Shah. about the importance of understanding what Value-Based Health Care truly is & how Specialty Pharmacy dove tails with the transformation of healthcare services to the coming of a new age of patient focus. 
About our guest Mahek A. Shah, M.D. Senior Researcher at Harvard Business School. 
Mahek A. Shah, MD is a Senior Project Leader and Senior Researcher at Harvard Business School. Dr. Shah leads Harvard Business School’s Value Measurement for Health Care projects, implementing time-driven activity-based costing (TDABC) globally to understand real and actual costs of care delivery. Shah teaches and advises executives at large health systems, governments, and companies on how to better understand and measure their outcomes and costs.
Working with Professors Bob Kaplan and Michael Porter, he designs and advises the implementation of the new framework for restructuring health care systems around the world, Value-Based Health Care, with the overarching goal of delivering more value for the patient: better outcomes at lower costs.
Dr. Shah is the co-author of two Harvard Business School (HBS) case studies. He has been published in the Journal of the American Medical Association (JAMA), World Health Organization (WHO), and Forbes. Shah delivered a TED talk at Harvard: Bringing Patient-centered Design to Healthcare.
For more than 10 years, Dr. Shah has focused on redesigning health care to improve patient outcomes, leverage technology, and the health care experience. His methodologies emphasize maximizing value through measurement, aligning the provider and payers, and utilizing real-time data to drive decision making. Dr. Shah speaks globally on the future of health care delivery, measurement, alternative payment models, and the business of healthcare.
Dr. Shah advises the World Economic Forum, the US Department of Health and Human Services (HHS), and serves on the New England Journal of Medicine’s Catalyst Insights Council. Prior to medicine, Dr. Shah worked on Wall Street at Citigroup. Follow and engage with him on twitter at @Mahek_MD
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Importance of Home Infusion in your Specialty Pharmacy Program Strategy - PPN Episode 853

Welcome to the National Association of Specialty Pharmacy Podcast:
The Importance of Home Infusion in your Specialty Pharmacy Program Strategy. My name is Amy Swanson. I am the Director of Marketing and Member Relations for Excelera, and I’ll be serving as your host for today’s podcast. NASP is proud to bring their members the NASP Podcast in partnership with Pharmacy Podcast, one of the many benefits of NASP membership.
INTRODUCTIONS
We are privileged to have two speakers from Fairview Health with us today, Tim Affeldt and Brett Benfield, industry leading experts on specialty pharmacy and home infusion.
Tim Affeldt, PharmD is the Vice President of Specialty/Infusion Operations of Fairview Pharmacy Services, LLC based in Minneapolis MN. Tim joined Fairview Pharmacy Services in September 2013. Prior to joining Fairview he spent 19 years at the Walgreen Company as a District Pharmacy Supervisor where he led the implementation of Specialty, MTM, and Diabetes programs at Walgreens in Minnesota.  Tim is a graduate of the University of Minnesota, College of Pharmacy, a former Pharmacy Alumni Society board member and remains active at the College of Pharmacy as a mentor to first year students, involvement in the Leading Change in Pharmacy Program, he holds an Adjunct Assistant Professorship at the University of Minnesota, College of Pharmacy in the Department of Pharmaceutical Care and Health Systems. Mr. Affeldt is a member of the Minnesota American Diabetes Association (ADA) Community Leadership Board and the Juvenile Diabetes Research Foundation (JDRF) MinnDakotas Chapter Board.  Tim is a current member of the Minnesota Pharmacists Association (MPHA), ASHP, National Association of Specialty Pharmacy (NASP) and National Home Infusion Association (NHIA).
Brett Benfield, PharmD, MS, serves as the Regional Manager of Home Infusion and Compounding Operations at Fairview Pharmacy Services, LLC.  Brett joined Fairview Pharmacy Services in July 2014 as a first-year Health System Pharmacy Administration Resident, with a focus in ambulatory pharmacy operations. After completion of this two-year residency and Masters in Social and Administrative Pharmacy, for three years he managed a Fairview community pharmacy in the MHealth Clinics and Surgery Center building.
Fairview Pharmacy Services is an integral part of Fairview Health Services, one of the largest health care systems in Minnesota and a partner of the University of Minnesota Medical Center and University of Minnesota Children’s Hospital. Fairview serves patients from across the state of Minnesota, the upper Midwest and beyond. To learn more about Fairview Home Infusion, visit their web page at www.fairview.org/services/home-infusion.
 
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2018 NASP Annual Meeting Review - PPN Episode 695

The Pharmacy Podcast Network and the NASP are partners together in the creation of the NASP Podcast. The digital publication is the leading podcast about the business of Specialty Pharmacy.
The National Association of Specialty Pharmacy (NASP) concluded its sixth annual meeting in Washington, DC, on September 24-26, 2018.
The NASP Annual Meeting is the most effective way to stay abreast of rapid developments in specialty pharmacy, including national legislative and regulatory policy, which will be featured at the meeting.
The NASP Annual Meeting & Expo is the only comprehensive national specialty pharmacy conference in which all stakeholders can fully participate.
Who Attends the NASP Annual Meeting?
Senior executives, pharmacy directors, staff pharmacists, consultants, and other management- level personnel from specialty pharmacy providers, infusion pharmacies, pharma/biotech manufacturers, institutional pharmacies, managed care organizations, GPOs, distributors, and suppliers to the industry.
https://naspnet.org/annual-meeting/ 
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NASP Patient Satisfaction Survey - PPN Episode 638

SullivanLuallin Group is honored to announce a new partnership with the National Association of Specialty Pharmacy (NASP), offering a competitively priced patient satisfaction survey tool to its members. In collaboration with NASP, we have developed an industry-accepted standard patient survey to address the unique drivers of patient engagement and satisfaction within the specialty pharmacy field.
In addition to measuring the satisfaction of specialty pharmacy patients, this survey tool will provide consistent satisfaction metrics and reporting to various pharmaceutical manufacturers and payer clients.
Participating in the SLG-NASP survey program will provide:
Results using an industry-accepted standard patient satisfaction survey tool
Statistically viable results for each participating
NASP member National benchmarking for all survey questions
Member Percentile Ranking against SLG-NASP database Online access to survey results
Key-Driver Analysis to determine how best to improve your scores
Presentation of Findings to review all survey results
Access to SLG-NASP National Annual Report of Industry Findings and Measures
The full press release announcing this collaborative launch can be found here. A copy of the proposed SLG-NASP patient satisfaction survey can be viewed here. NASP members interested in participating in this patient satisfaction survey program can click here.
Click here to learn more.
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