NASP Speciality Pharmacy Podcast
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Episodes
Monday Mar 02, 2020
Monday Mar 02, 2020
HealthCrowd Podcast
Participants:
Sheila Arquette, Executive Director, NASP
Scott Sorensen, VP of Specialty Pharmacy, HealthCrowd
Introductions and brief bio
Sheila Arquette, Executive Director, National Association of Specialty Pharmacy
Scott Sorenson, VP of SP at HealthCrowd- 20+ experience working in SP- worked for Accredo, BioRx and Paragon
Scott, you have worked directly for specialty pharmacies for more than 20 years. HealthCrowd is quite a departure for you. Can you tell us a little bit about HealthCrowd and why did you join this organization?
Software solution
Innovative and intuitive
Automation of manual tasks that are customizable
The specialty pharmacy industry prides itself on providing high-touch care and services for patients with chronic and complex conditions. Why is automation a viable solution for specialty patients and the specialty industry?
Doesn’t not displace hi- touch
It’s an enhancement
Defers tasks that shouldn’t be burdensome to clinical staff
How and why does involving artificial intelligence (AI) plus human monitoring equal better outcomes?
AI is developing and learning quickly
still humans engineering and building the programs and people providing care
The AI just gives us an edge
How is the automation working so far?
Quite successfully.
multi-modalities of communications are used together or in sequence
don’t discriminate against those folks who have landlines
IVR is available
Can patients opt in or out of these services?
HIPAA PHI.
Safeguards-identifier such as DOB
Would they like to continue?
No- direct patient to SP personally
HIPAA PHI can be shared by 3 groups: Payors, Providers and Prescribers
What’s does the future look like and what are some of your immediate projects or goals?
De-silo healthcare
over 800 applications for cell and gene therapy submitted to the FDA
integration via communication will be the solution.
perfect patient communications platform
bridge that gap and an allow those in need, to have access to care
Sponsored by RxDestroyer
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Monday Nov 25, 2019
Leaders in Specialty Pharmacy at NASP 2019 - PPN Episode 894
Monday Nov 25, 2019
Monday Nov 25, 2019
Pharmacy Podcast Network VP of Business Development talks with NASP Annual Convention 2019 Leaders in Specialty Pharmacy:
Adam Hussain
Cory Kidd
Joseph T. Huntsman
The Future of Specialty Pharmacy is centered in technology, optimal processes, patient focus, payer partnerships, and physician collaboration.
NASP Annual Event
https://www.naspmeeting.com/
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Thursday Sep 26, 2019
Importance of Home Infusion in your Specialty Pharmacy Part 2 - PPN Episode 867
Thursday Sep 26, 2019
Thursday Sep 26, 2019
Welcome to the National Association of Specialty Pharmacy Podcast:
The Importance of Home Infusion in your Specialty Pharmacy Program Strategy, part 2. Our host for this podcast is Amy Swanson. Amy is the Director of Marketing and Member Relations for Excelera, and I’ll be serving as your host for today’s podcast. NASP is proud to bring their members the NASP Podcast in partnership with Pharmacy Podcast, one of the many benefits of NASP membership.
INTRODUCTIONS
We are privileged to have two speakers from Fairview Health with us today, Tim Affeldt and Brett Benfield, industry leading experts on specialty pharmacy and home infusion.
Tim Affeldt, PharmD is the Vice President of Specialty/Infusion Operations of Fairview Pharmacy Services, LLC based in Minneapolis MN. Tim joined Fairview Pharmacy Services in September 2013. Prior to joining Fairview he spent 19 years at the Walgreen Company as a District Pharmacy Supervisor where he led the implementation of Specialty, MTM, and Diabetes programs at Walgreens in Minnesota. Tim is a graduate of the University of Minnesota, College of Pharmacy, a former Pharmacy Alumni Society board member and remains active at the College of Pharmacy as a mentor to first year students, involvement in the Leading Change in Pharmacy Program, he holds an Adjunct Assistant Professorship at the University of Minnesota, College of Pharmacy in the Department of Pharmaceutical Care and Health Systems. Mr. Affeldt is a member of the Minnesota American Diabetes Association (ADA) Community Leadership Board and the Juvenile Diabetes Research Foundation (JDRF) MinnDakotas Chapter Board. Tim is a current member of the Minnesota Pharmacists Association (MPHA), ASHP, National Association of Specialty Pharmacy (NASP) and National Home Infusion Association (NHIA).
Brett Benfield, PharmD, MS, serves as the Regional Manager of Home Infusion and Compounding Operations at Fairview Pharmacy Services, LLC. Brett joined Fairview Pharmacy Services in July 2014 as a first-year Health System Pharmacy Administration Resident, with a focus in ambulatory pharmacy operations. After completion of this two-year residency and Masters in Social and Administrative Pharmacy, for three years he managed a Fairview community pharmacy in the MHealth Clinics and Surgery Center building.
Fairview Pharmacy Services is an integral part of Fairview Health Services, one of the largest health care systems in Minnesota and a partner of the University of Minnesota Medical Center and University of Minnesota Children’s Hospital. Fairview serves patients from across the state of Minnesota, the upper Midwest and beyond. To learn more about Fairview Home Infusion, visit their web page at www.fairview.org/services/home-infusion.
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Thursday Sep 12, 2019
Value-Based Health Care & Specialty Pharmacy - PPN Episode 861
Thursday Sep 12, 2019
Thursday Sep 12, 2019
Christopher Kennedy, Chief Operating Officer at Heritage Biologics, Inc., interviews Dr. Mahek A. Shah. about the importance of understanding what Value-Based Health Care truly is & how Specialty Pharmacy dove tails with the transformation of healthcare services to the coming of a new age of patient focus.
About our guest Mahek A. Shah, M.D. Senior Researcher at Harvard Business School.
Mahek A. Shah, MD is a Senior Project Leader and Senior Researcher at Harvard Business School. Dr. Shah leads Harvard Business School’s Value Measurement for Health Care projects, implementing time-driven activity-based costing (TDABC) globally to understand real and actual costs of care delivery. Shah teaches and advises executives at large health systems, governments, and companies on how to better understand and measure their outcomes and costs.
Working with Professors Bob Kaplan and Michael Porter, he designs and advises the implementation of the new framework for restructuring health care systems around the world, Value-Based Health Care, with the overarching goal of delivering more value for the patient: better outcomes at lower costs.
Dr. Shah is the co-author of two Harvard Business School (HBS) case studies. He has been published in the Journal of the American Medical Association (JAMA), World Health Organization (WHO), and Forbes. Shah delivered a TED talk at Harvard: Bringing Patient-centered Design to Healthcare.
For more than 10 years, Dr. Shah has focused on redesigning health care to improve patient outcomes, leverage technology, and the health care experience. His methodologies emphasize maximizing value through measurement, aligning the provider and payers, and utilizing real-time data to drive decision making. Dr. Shah speaks globally on the future of health care delivery, measurement, alternative payment models, and the business of healthcare.
Dr. Shah advises the World Economic Forum, the US Department of Health and Human Services (HHS), and serves on the New England Journal of Medicine’s Catalyst Insights Council. Prior to medicine, Dr. Shah worked on Wall Street at Citigroup. Follow and engage with him on twitter at @Mahek_MD
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Thursday Aug 29, 2019
Thursday Aug 29, 2019
Welcome to the National Association of Specialty Pharmacy Podcast:
The Importance of Home Infusion in your Specialty Pharmacy Program Strategy. My name is Amy Swanson. I am the Director of Marketing and Member Relations for Excelera, and I’ll be serving as your host for today’s podcast. NASP is proud to bring their members the NASP Podcast in partnership with Pharmacy Podcast, one of the many benefits of NASP membership.
INTRODUCTIONS
We are privileged to have two speakers from Fairview Health with us today, Tim Affeldt and Brett Benfield, industry leading experts on specialty pharmacy and home infusion.
Tim Affeldt, PharmD is the Vice President of Specialty/Infusion Operations of Fairview Pharmacy Services, LLC based in Minneapolis MN. Tim joined Fairview Pharmacy Services in September 2013. Prior to joining Fairview he spent 19 years at the Walgreen Company as a District Pharmacy Supervisor where he led the implementation of Specialty, MTM, and Diabetes programs at Walgreens in Minnesota. Tim is a graduate of the University of Minnesota, College of Pharmacy, a former Pharmacy Alumni Society board member and remains active at the College of Pharmacy as a mentor to first year students, involvement in the Leading Change in Pharmacy Program, he holds an Adjunct Assistant Professorship at the University of Minnesota, College of Pharmacy in the Department of Pharmaceutical Care and Health Systems. Mr. Affeldt is a member of the Minnesota American Diabetes Association (ADA) Community Leadership Board and the Juvenile Diabetes Research Foundation (JDRF) MinnDakotas Chapter Board. Tim is a current member of the Minnesota Pharmacists Association (MPHA), ASHP, National Association of Specialty Pharmacy (NASP) and National Home Infusion Association (NHIA).
Brett Benfield, PharmD, MS, serves as the Regional Manager of Home Infusion and Compounding Operations at Fairview Pharmacy Services, LLC. Brett joined Fairview Pharmacy Services in July 2014 as a first-year Health System Pharmacy Administration Resident, with a focus in ambulatory pharmacy operations. After completion of this two-year residency and Masters in Social and Administrative Pharmacy, for three years he managed a Fairview community pharmacy in the MHealth Clinics and Surgery Center building.
Fairview Pharmacy Services is an integral part of Fairview Health Services, one of the largest health care systems in Minnesota and a partner of the University of Minnesota Medical Center and University of Minnesota Children’s Hospital. Fairview serves patients from across the state of Minnesota, the upper Midwest and beyond. To learn more about Fairview Home Infusion, visit their web page at www.fairview.org/services/home-infusion.
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Monday Oct 08, 2018
2018 NASP Annual Meeting Review - PPN Episode 695
Monday Oct 08, 2018
Monday Oct 08, 2018
The Pharmacy Podcast Network and the NASP are partners together in the creation of the NASP Podcast. The digital publication is the leading podcast about the business of Specialty Pharmacy.
The National Association of Specialty Pharmacy (NASP) concluded its sixth annual meeting in Washington, DC, on September 24-26, 2018.
The NASP Annual Meeting is the most effective way to stay abreast of rapid developments in specialty pharmacy, including national legislative and regulatory policy, which will be featured at the meeting.
The NASP Annual Meeting & Expo is the only comprehensive national specialty pharmacy conference in which all stakeholders can fully participate.
Who Attends the NASP Annual Meeting?
Senior executives, pharmacy directors, staff pharmacists, consultants, and other management- level personnel from specialty pharmacy providers, infusion pharmacies, pharma/biotech manufacturers, institutional pharmacies, managed care organizations, GPOs, distributors, and suppliers to the industry.
https://naspnet.org/annual-meeting/
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Wednesday Aug 01, 2018
NASP Patient Satisfaction Survey - PPN Episode 638
Wednesday Aug 01, 2018
Wednesday Aug 01, 2018
SullivanLuallin Group is honored to announce a new partnership with the National Association of Specialty Pharmacy (NASP), offering a competitively priced patient satisfaction survey tool to its members. In collaboration with NASP, we have developed an industry-accepted standard patient survey to address the unique drivers of patient engagement and satisfaction within the specialty pharmacy field.
In addition to measuring the satisfaction of specialty pharmacy patients, this survey tool will provide consistent satisfaction metrics and reporting to various pharmaceutical manufacturers and payer clients.
Participating in the SLG-NASP survey program will provide:
Results using an industry-accepted standard patient satisfaction survey tool
Statistically viable results for each participating
NASP member National benchmarking for all survey questions
Member Percentile Ranking against SLG-NASP database Online access to survey results
Key-Driver Analysis to determine how best to improve your scores
Presentation of Findings to review all survey results
Access to SLG-NASP National Annual Report of Industry Findings and Measures
The full press release announcing this collaborative launch can be found here. A copy of the proposed SLG-NASP patient satisfaction survey can be viewed here. NASP members interested in participating in this patient satisfaction survey program can click here.
Click here to learn more.
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Wednesday Jun 20, 2018
Introducing the NASP Student Chapter - PPN Epiosde 618
Wednesday Jun 20, 2018
Wednesday Jun 20, 2018
The National Association of Specialty Pharmacy (NASP) is excited to announce its new student pharmacist chapters! This initiative was developed for aspiring students looking to enhance their awareness and knowledge of the growing field of specialty pharmacy through education, professional development, and networking with pharmacists within NASP.
As the specialty pharmacy industry continues to grow and evolve, the need for specialty pharmacists becomes more prominent. Being an active member of a student chapter will help you keep your finger on the pulse of this dynamic industry as you prepare to enter the workforce. NASP is committed to the support and development of future practicing specialty pharmacists and student membership has many benefits, including:
Specialized workshops, educational sessions, and hands-on leadership opportunities to strengthen skills and expand your network;
Participation on NASP committees and task forces to help shape national policy, NASP priorities, education, and the Annual Meeting programming;
Exclusive access to the NASP Center for Specialty Pharmacy Education
Delivery of a daily e-news summary on the important developments in specialty pharmacy, the pharma/biotech industry, reimbursement, and policy;
Discounted registration to the Annual Meeting and Exposition.
With the strong support of NASP leadership and the growing interest of specialty pharmacy, we believe that our student pharmacist chapters will provide a unique opportunity for all students to gain an in-depth knowledge, experience, and exposure to the evolving issues facing specialty pharmacy today.
The speakers are: Stephanie LaPointe, Pharm.D., CSPO, FMPA, Manager, Education + Training, Diplomat Song Lee, PharmD, MBA, Resident at Diplomat Doug Gebhard, PharmD, MBA Vice President, Quality & Education, PANTHERx Specialty Pharmacy
If there is a description of the podcast, we'd like to list the following website in the description: https://naspnet.org/student-chapter/
Contact info email
sasp@naspnet.org
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Wednesday Jan 03, 2018
2017 Specialty Pharmacy of the Year: Ardon Health - PPN Episode 525
Wednesday Jan 03, 2018
Wednesday Jan 03, 2018
Ardon Health Named Specialty Pharmacy of the Year by NASP
At the fifth annual meeting of the National Association of Specialty Pharmacy (NASP) held last week in Washington, D.C., Ardon Health received the prestigious Specialty Pharmacy of the Year Award. Ardon Health’s President, Chandra Wahrgren, and members of the company’s leadership accepted the award on behalf of Ardon’s entire team of caring specialty pharmacy professionals.
Of the 1,200 NASP corporate association members, Ardon Health was selected to receive this award for embodying the practice of pharmacy in the field of specialty, based on community involvement, patient satisfaction, cost management, innovation in the field and quality/performance improvement initiatives, which include patient care and outcomes, disease state and therapy management, and patient engagement. According to NASP, this peer-nominated and reviewed award goes to the organization that has done the most to advance patient care and the practice of specialty pharmacy, as well as uphold the values of NASP over the past year.
NASP is committed to specialty pharmacist education and certification and is strongly invested in the continuing improvement of specialty pharmacy practice as advances in medicine and treatment regimens emerge. When presenting the award, NASP President Rebecca Shanahan stated ”Specialty pharmacy provides a crucial and unique service to the most vulnerable patients in the country, ensuring they have access to the life-changing medications they need, along with the necessary support to succeed with complex treatments.“ She further commented, ”This year’s NASP award honorees are exemplary representatives of the specialty pharmacy industry.“ You can learn more about the association and the Specialty Pharmacy of the Year Award by visiting the NASP website.
President Chandra Wahrgren noted, ”One of Ardon’s company values is to exercise the courage to be different and to foster change…we seek to transform rather than simply adapt.“ She added, ”We are truly honored to receive this award, which validates our patient-focused team is making a positive difference.“
Ardon’s innovative oncology program, designed to ensure patient safety, optimize therapies and improve outcomes was referenced in the presentation of the Specialty Pharmacy of the Year Award. Ardon’s Vice President of Business Development, Grant Knowles, commented, ”Exceptional clinical programs and patient care are the highest priority at Ardon…. We are happy, grateful and proud to know our work to elevate the practice of specialty pharmacy has been recognized by our industry peers.“
Ardon Health, a specialty pharmacy based in Portland, Oregon, provides a wide range of specialty medications and personalized patient care nationwide. While primarily serving the Pacific Northwest, the company is focused on optimizing patient outcomes through the delivery of high-quality, compassionate specialty pharmacy services to patients in all 50 states plus the District of Columbia. Ardon’s experienced clinical pharmacists have expertise in the treatment of numerous complex diseases and health conditions. Ardon is accredited for specialty pharmacy by both URAC and ACHC and is one of the first pharmacies to achieve ACHC Distinction in Oncology. For additional information about Ardon Health, please visit ardonhealth.com.
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Tuesday Sep 26, 2017
NASP 2017 Annual Meeting Summary - Pharmacy Podcast Episode 472
Tuesday Sep 26, 2017
Tuesday Sep 26, 2017
Welcome to the Specialty Pharmacy Podcast’s coverage of the National Association of Specialty Pharmacy. The NASP hosted its fifth annual meeting in Washington, DC, on September 17-20, 2017.
The Specialty Pharmacy Podcast was featured beside the NASP main station in the exhibit hall welcoming thousands of specialty pharmacy stakeholders helping to innovate and move our sector of pharmacy forward. We’d like to thank our sponsors, Keycentrix – developers of the specialty pharmacy software ‘order based’ system New Leaf Rx, Heritage Biologics, specialty pharmacy founded by a rare disease patient and a team of pharmacy experts, and the NASP.
The post conference podcast summary features the follow specialty pharmacy industry leaders:
Christopher W. Kennedy, MSM
Chief Operating Officer
Heritage Biologics, Inc. (Sponsor)
Michelle Sherman, RPh
Founder | CEO
MichRx Pharmacist Consulting Services, Inc.
Harris J. Travis
CEO
Etectrx
Elie Khalife
President
KeyCentrix™ LLC
Tommy Cohn
Chief Strategy Officer
Asembia
Kevn McNamara, PharmD
Owner-Manager
Clinical Pharmacy Partners
Certified Specialty Pharmacist
Applications for the first CSP examination offered in April 2017 are due by March 15th, 2017. The final CSP examination in 2017 will be offered in October and applications will be due by September 15th, 2017.
http://naspnet.org/csp-certification/
Sheila M. Arquette, RPH
Executive Director
National Association of Specialty Pharmacy
Phone: (703) 842-0122
sarquette@NASPnet.org | www.NASPnet.org
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